Terms and Conditions

Paradise Motorcycle Tours NZ Limited trading as motorcycle tour operators based in Auckland and Christchurch.

Riders

All riders of our motorcycles must be 25 years or over and have at least two years of regular motorcycling experience on a similar size of motorcycle to the one they hire.

Each rider must have a full, valid driving license in their own name from their country of residence or an international driving permit, with a motorcycling endorsement appropriate to the capacity of the motorcycle rented. If your license is not in English, you must obtain a translation prepared by a diplomatic representative at a high commission, embassy or consulate, or obtain an International driving permit.  
 
We recommend that you bring your own motorcycling clothing and helmet. The wearing of helmets is compulsory in New Zealand .

Our Motorcycles

All our motorcycles are latest models and are regularly maintained by Main Dealer fully qualified motorcycle technicians. All motorbikes have a current Registration and Certificate of Fitness.

Paradise Motorcycles NZ Ltd is licensed as a transport service and authorized to operate a rental service. We are governed by the New Zealand Land Transport Safety Authority.

Peak and Low Seasons

Peak season is from 1 December - 30 April
Shoulder season is from 1 May - 30 November

Refunds

Paradise Motorcycle Tours NZ Ltd is not required to refund any charges if you cancel or miss meals, activities or accommodation bookings, once the tour has commenced.

Paradise Motorcycle Tours NZ Ltd reserves the right to cancel a guided tour up to 30 days prior to a tour. In this unlikely event, we will refund your monies in full or offer you a guided tour on another date or arrange, with your consent, an independent tour, and we will refund the difference in cost.

In the event of there being less than 4 motorcycles booked on a fully guided tour, we reserve the right to supply a tour guide on a motorcycle only.

Deposits & Final payments

A deposit of 20% of the tour or rental fee is required to secure a booking. We will send you a booking confirmation upon the payment of your deposit and give you details of how to make your final payment.

Final payment of the remainder of the tour fee and any charges for additional activities are due 60 days prior to the start date of your tour. Upon final payment, we will send you a detailed itinerary and description of your tour. Final payment of motorcycle rental charges are due 30 days prior to start date of the rental.

Cancelation

If you have to cancel your tour  the following charges apply:

Number of days before Tour Start Date                   % of total booking price
90 - 61 days                                                             Loss of deposit
60 - 31 days                                                             50%
30 - 0 days                                                               100%

A NZ$150 administration fee applies for all tour cancelations.

If you have to cancel your rental the following charges apply:

Number of days before Rental Start Date                   % of total booking price
90 - 61 days                                                                 Loss of deposit
60 - 31 days                                                                 50%
30 - 0   days                                                                 100%

A NZ$50 administration fee applies to all cancelation of rental bookings.

NB - To protect yourself, we strongly advise you purchase travel insurance at the time of booking your tour or rental.

Repairs

If you are an independent tourer and your motorcycle suffers a puncture, a repair kit is supplied with the bike and instructions are included. Please make the repair and continue with caution to the next town where the tyre should be checked and repairs carried out as necessary.

If the motorcycle requires repair, please call us on 0274 765 035. If the cost is under $200, please go ahead and keep the receipt to show us on your return.

Our bikes are meticulously maintained, so we do not expect breakdowns. In the unlikely event of a breakdown, we have AA road side breakdown cover. If the motorcycle has a mechanical fault and is not rideable and it is not your fault, we will do our utmost to get another bike to you so you can continue your tour.

Puncture and tyre damage are the responsibility of the Hirer. The undersigned will be liable for any cost associated with the incorrect use of fuel or contamination of the fuel tank. All repairs must be authorised by Paradise Motorcycle Tours NZ management before any repair work is undertaken.

Driving in New Zealand

Driving is on the left hand side of the road in New Zealand. If you drive on the right in your country of residence, it is in your interest to practice right hand U turns prior to your arrival. The rider is responsible for all traffic fines and such fines can be deducted from your security bond to pay New Zealand Police. Please study the New Zealand Driving code which is available on line at www.landtransport.govt.nz/roadcode and lots of tips at drivesafe.org.nz

 

Damage and Default

Paradise Motorcycle Tours NZ Ltd reserves the right to terminate the tour and take possession of the rental motorcycle of any person who in our opinion is likely to endanger themselves or others or if the hirer fails to comply with any of the terms of the agreement, or if the motorcycle is damaged. Replacement of a damaged motorcycle is at the discretion of Paradise Motorcycle Tours.

Accident Compensation Corporation (ACC)

 The ACC covers New Zealand residents and visitors for medical expenses in the public system following an accident. ACC is not a replacement for travel insurance. It only covers injuries, not illnesses, and only while the person remains in New Zealand. It doesn't cover things like disrupted travel plans and lost deposits, assisted or emergency travel home or travel for family.

 

Travel Insurance

We strongly advise you to take out appropriate travel insurance at the time of booking. Please ensure that as well as the usual cover, the insurers are aware of, and include the fact that you will be riding a motorcycle and the motorcycles capacity. Failure to do so could result in a claim being denied for medical repatriation and its associated costs or any loss or damage to yourself and your property. It should also to cover you for loss of deposit in the event of your having to cancel your tour.

Passports and Visas

You are responsible for ensuring that you have the required passport and visa to enter New Zealand. Details can be found on line at www.immigration.govt.nz/migrant/stream/visit

 

Reimbursements

Reimbursements cannot be made for missed meals, attractions or accommodation

 

Road Restrictions

Rental motorcycles must only be ridden on legal roads, they may not be ridden off-road and/or on uUnauthorised' roads. 'Unauthorised' roads include: 90 Mile Beach, Ball Hutt Road, Skippers Canyon Road.

 

Sales Taxes

Goods & Services Tax (GST) of 15% is included in all charges for products and services supplied within New Zealand.

 

Return of Motorcycles

Paradise Motorcycle Tours Ltd will charge $1,000 per day for any unreturned motorcycle at the time agreed in writing on the hire agreement form, until the motorcycle is returned to our premises undamaged. This will be deducted from the security bond deposit. Leeway will be at our discretion.

 

One-Way Rentals

Motorcycles can be picked up and dropped off at our Auckland and Christchurch bases. If picked up at one and dropped off at the other a one-way fee of NZ$390 applies.

Motorcycle Insurance

You, the hirer, will be asked to declare that you are 25 years of age or over and have not been convicted in a criminal court for any criminal offence or for driving under the influence of drugs or alcohol. The hirer will be asked to complete an 'Agreement to Hire' form prior to starting their tour.

Our motorcycles have comprehensive insurance. A security bond/insurance excess of NZ$3,000 is taken on the signing of the rental agreement by way of a signed credit card voucher which is authorised but unprocessed pending the return of the bike undamaged. If the motorcycle, accessories or any third party property has suffered damage or loss we will make an assessment of the monetary value of such damage or loss and, under advice to you, will deduct this value from the security bond held.

Optional Gold Cover insurance reduces liability to NZ$750; also, should you damage or puncture a tyre, will cover cost of repair or replacement. Gold Cover is NZ$20 per day subject to a minimum charge of $140 and capped at a maximum of $420 for rental or tour lengths longer than 21 days to a maximum of 35 days. Gold Cover is included in our Luxury Guided Tours. NB - In the event an accident or damage occurs on an 'authorised' but unsealed road excess reverts to standard rate of NZ$3,000.


Insurance cover is voided and the hirer is fully liable for all costs if:
1.Any of the terms of the rental agreement are breached
2.Damage to property is caused by careless lwillful or reckless driving including whilst the rider is under the influence of alcohol or drugs
3.Damage to property is caused by submersion in water, such as river crossing, including salt water, resulting from rider negligence
4.Damage to property is caused by riding on 'unauthorised' roads, tracks, beaches or cross country
5.The rider’s license is invalid, not current or not appropriately rated for the motorcycle
6.The motorcycle was being ridden in an unlawful manner, such as on the right-hand side of the road


  • Just got back from a 10 day tour of the south island. Mike and Alison made everything easy and provided exceptional customer service. The accommodation they recommended was of the highest standard and the B&B stays were run by exceptional people. I would recommend Paradise Motorcycle Tours to anyone wanting to see some of the most stunning scenery in the world from the back of a well maintained bike.

    Andrew Niven, UK

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